1. The apartment in the Art Boutique is rented for days. If the Guest does not specify the length of stay when renting the apartment, it is assumed that he has been rented for one day.
2. Check-in starts at 4 P.M. check-out until 11 A.M. the next day. Failure to leave the apartment until 11 A.M. on the day of check-out, without reporting it at the reception, is treated as an extension of the stay for another day. The fee for the additional period of stay will be charged based on the prices in effect on the date of extension.
3. Wishes to extend the stay beyond the period indicated on the day of arrival, the Guest should report to the reception desk by 10 A.M. on the day when the apartment rental period expires. The hotel will take into account the wishes of extending the lease as far as possible.
4. Guest cannot rent the apartment to other people, even if the period for which he has paid the fee for the stay has not expired. Visitors who are not checked in may stay in an apartment from 7 A.M. to 10 P.M. upon prior notification to the reception.
5. Art Boutique may refuse to accept a Guest who grossly violated the regulations during the previous stay, causing damage to the property of the hotel facility or Guests, or damage to another Guest, employee or other people staying at the building or who otherwise disturbed the peaceful stay of Guests or the functioning of the hotel facility.
6. During check-in, a valid ID card or passport must be presented.
7. In the event of any reservations regarding the quality of services, the Guest is asked to report them at the reception as soon as possible, which will enable the Hotel to react immediately. Art Boutique is obliged to provide: - conditions for full and unhindered rest for Guests, - security of stay, including the security of keeping the information about the Guest confidential, - professional and courteous service in the field of all services provided at the Hotel, - cleaning the room and carrying out the necessary repairs of the devices during the Guest's absence, and in his presence only if he wishes to do so.
8. At the Guest's request, the Hotel provides the following services free of charge: - providing information related to the stay and travel, - wake up call at a specified time, - storage of luggage (the Hotel may refuse to store luggage on dates other than the dates of the Guest's stay and items that do not have the characteristics of personal luggage).
9. The Hotel does accept pets (dogs, cats) for additional fees. This is PLN 50 per animal up to 10 kilograms per day and PLN 80 per animal over 10 kilograms per day.
10. The hotel is responsible for the loss or damage of items brought by persons using the hotel's services to the extent specified in art. 846-852 of the Civil Code. The guest should notify the Hotel reception about the damage immediately after its discovery.
11. The hotel reserves the obligation to bring valuable items by guests. The hotel's liability for the loss or damage of valuable items, including money, securities, valuables or items of scientific or artistic value, is excluded if these items are not deposited at the hotel. At the same time, the Hotel reserves the right to refuse, at its discretion, to accept for the Hotel deposit items of high value exceeding the possibility of storing in the hotel deposit.
12. The hotel is not responsible for damage or loss of a car or other vehicle belonging to the Guest.
13. Parking on the premises of the hotel is unguarded.
14. A video monitoring system is installed in the hotel. Monitoring serves to improve the safety of hotel Guests. Monitoring data can be made available on request of the relevant services.
15. The hotel is obliged to keep silence from 22:00 to 6:00 the next day. The behavior of Guests and people using the hotel services should not disturb the peaceful stay of other Guests. The hotel may refuse to continue providing services to a person who violates this rule.
16. Each time when leaving the apartment, the Guest should check if the door is closed. The hotel Guest is financially responsible for any damage and destruction of objects, equipment and technical devices of the Hotel caused by his fault or the fault of people visiting him. The hotel will charge the Guest:
17. Personal belongings left in the hotel room by the Guest on their departure will be sent back to the address indicated by the Guest at their expense. In the absence of such an instruction, the Hotel will store these items for 3 months.
18. Personal data:
- transport and taxi companies in the case of ordering transport or courier services for the Guest;
- companies providing IT support services for the Hotel;
- companies providing accounting services;
- companies providing legal services;
- companies providing marketing services for the Hotel.
If it is found that your personal data is being processed unlawfully, you have the right to lodge a complaint with the President of the Personal Data Protection Office (PUODO). Contact with the person responsible for the protection of personal data is possible at the hotel's headquarters or via the e-mail address artboutiquecracow@gmail.pl.
19. Art Boutique is not responsible for photos taken in the facility and made available online by third parties, not related to the hotel.
